C3.AI EX MACHINA
June 2021 - Present
overview
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I'm currently working on designing a low-code/no-code data analytics tool that provides ML-driven solutions for citizen data scientists. You can find the full case study here.
what is the problem we're trying to solve?
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How might we help business Users without data science expertise to leverage ai/ml insights?
what are my responsibilities?
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Lead design of the product, collaborate with two designers and PMs to conduct user research, prioritize roadmap items, provide low- and hi- fidelity designs and conduct user testing
Support engineers during the implementation process to ensure the quality of the final user experience of the product
who are our users?
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typical workflow
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step 1. define problem ❓
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step 2. load some data 📑
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step 3. prepare the data 🔧
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step 4. train a model 💡
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step 5. get predictions 💡
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step 6. share insights 🖨
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other questions
we're trying to answer
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- how do we make this highly technical tool accessible for non-technical users?
- how do we build our users' trust in our AI/ML insights?
- how do we make our users' data project experience as efficient as possible?
- is there enough support and guardrails?
next project →